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Build your pipeline

Ideal customer profile

2 min read

The ICP is your saved definition of a good customer: industries, employee range, regions (DACH is a first-class filter), founding age, and technologies they should or should not run.

Every company you research is scored against it. A fit score asks whether you should sell there at all, and a signal score asks why now. Together they produce the tier, strike, engage, nurture or watch, that ranks your entire pipeline.

The ICP editor
Industries, size band, regions and technologies, or derive the profile from customers you already won.

Derive it from your best customers

  1. 1Paste the domains of a few customers you already won into Derive from your best customers.
  2. 2The platform researches them and proposes the attributes at least half of them share.
  3. 3Edit the proposal, which is a starting point rather than a verdict, and save.
A profile is a yardstick, not a filter

Leave a criterion blank and it drops out of the score instead of excluding good accounts. The score is renormalised over the criteria you set, so a sparse, honest profile beats an over-specified one. Pick this ICP as the default under Settings, Company, and Discover and the Strategy Room use it on every run.

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